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Support

MarketDelta Desktop is backed by 24 hours support. The support is provided by CQG and available by phone, chat, email, and web.

MarketDelta Cloud & MarketDelta Mobile are supported by MD directly, however, consider your broker your first line of support, especially if it involves orders. MD has no ability to cancel or place orders.

Desktop Support

All technical and product support for MD Desktop is provided by CQG. They are available 24/5 via any of the telephone numbers below, or by email. See Instructions and additional resources below.

Call for additional help:

United States 1-800-525-1085
Chicago 1-312-939-3930
Russia +7 495-795-2409
Germany +49 (0) 69-6677-7558-0
United Kingdom +44 (0) 20-7827-8270
Japan +81 (0) 3-3286-6877
Singapore +65 6494-4911
Australia +61 (2) 9235-2009
Hong Kong +852 3051-8122

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Web/Mobile Support

All technical and product support for MD Cloud and MD Mobile support is provided first by your broker, then backed up by MarketDelta. Your broker is the first line of help and only they can help with orders and positions.

Please contact your broker. Otherwise, email support@marketdelta.com.

I just wanted to send you a note to tell you how much I am learning from the trade room and watching the footprint. This is real value you are teaching and now with the footprint I can begin to refine my style and technique. I can’t tell you how excited I am because I am actually learning, not wasting time with some bogus system or some other junk these pundits throw out here.

James B. / Philadelphia